Client work
Sharing work with clients: what they should see
How to share a project with clients: what a free guest can see and change, how to keep internal work private, and when a client counts as a paid user.
8 min read
Video review and approval software
Feedback at the exact moment.
Clients watch the cut in the browser, leave comments at the moment they mean or pin them on a paused frame, and approve or ask for changes. Every cut and every decision stays on the job.
How video review works
Watch, comment, decide.
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Step 1
Upload the cut
Add the video to the job and ask the people who decide, with a due date.
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Step 2
Comment at a moment
Reviewers pause and comment, or pin a comment on the frame itself.
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Step 3
Approve the cut
Approve, Approve with changes, or Request changes with a note.
Time-coded comments
No more "about a minute in".
A comment made while the video plays is tied to that moment. Pause, click on the picture and the comment is pinned to that spot on that frame.
- Comments show on a timeline under the video
- Click a comment to jump to its moment
- Step between comments from the keyboard
- Works from the email link, on a phone or a laptop
A comment thread on the Brand guidelines v3 job with messages from Leo, the client Tom, and Priya, including @mentions, an emoji reaction and a mention picker.
Cut after cut
Every cut kept, and compared.
Upload the next cut as a new version with a note on what changed, and everyone is asked again. Put two cuts side by side to check the changes.
- Open comments come across to the new cut
- Earlier cuts and their decisions stay on the record
- Turn comments into tasks for the edit
A phone showing a review opened from an email. Tom Becker, the client, pins a comment on the homepage hero, “Logo a touch bigger?”, chooses Approve with changes and says what to change, and the request turns Approved with changes: Leo Ortiz has been told.
A clear answer
Approve with changes, for the last tweaks.
A cut that needs a title fixed shouldn't need another full review. Clients can approve with a note of the small changes, so the edit can be finished and delivered.
Approve
The cut is signed off, and your team is told.
Approve with changes
A yes with the small fixes written down.
Request changes
A no that says what to change.
Internal comments
Your team's notes stay with your team.
Clients review free
No seat needed to watch and decide.
Clients join their project as single-project guests, free on either plan, and review from the link in their email without signing in.
The invite dialog on a job: tom@northwind.co typed into Email addresses, a line saying someone new joins as a free guest who sees that project only, a preview marking Tom as new with an invitation to send and no change to the paid seats, and a Send invitation button.
- Comments at a moment
- Tied to the time in the video, on a timeline you can step through.
- Every cut on the record
- Earlier versions and decisions are kept.
- Clients review free
- Single-project guests are never billed, on either plan.
Approvals are on every plan: free for up to 5 users, then $3.99 per user a month. Clients approve free as single-project guests. See pricing
FAQ
Questions about video review
Everything about asking, reviewing and deciding is on the client approval software page.
How do time-coded comments work?
A comment made while watching is tied to that moment in the video, and shows on a timeline under it. Pause and click on the picture to pin a comment to a spot on the frame. Clicking a comment takes the video back to its moment.
Which video files play in the review?
Videos play in the browser, so use a format browsers play, such as MP4. A file the browser can't play can still be downloaded. Each file can be up to 120MB.
Can clients compare two cuts?
Yes. Put two versions side by side to check what changed, and open comments come across to the new cut.
Do clients need to sign in to review a video?
No. Each approver gets their own secure link by email, which opens the review without a password. They join your workspace once, free for a client on one project.
What does it cost?
Video review is part of approvals, on every plan. Skybase is free for up to 5 users, then $3.99 per user a month, and clients review free as single-project guests.
Read next
Client work
Keeping clients apart: client teams and join links for agencies with several clients
Run several clients in one workspace without them seeing each other: client teams, join links that need your approval, and guests who stay free.
8 min read
- Guide Get work approved Ask the right people to approve files by a date, review and decide from the email, comment on the spot and keep track of every round. Read the guide
- Guide Invite your team and clients Members or guests? How to invite people to your workspace, a project or a single job, and which roles count towards your bill. Read the guide
Get your next cut signed off in Skybase.
Free plan, no credit card. Clients review as free guests.
Free plan · No credit card · Clients always free